NCR Eduservices
Book Discovery Call
Tutoring Support Services

Scale 1:1 & group tutoring without limits

Professional tutoring support with 180k+ qualified educators, 24/7 global coverage, and quality assurance that delivers 96%+ session scores.

50K+
Tutoring sessions delivered monthly
96%+
Average session quality scores
24/7
Global coverage across time zones
300%
Average capacity increase

Challenges we solve

Common tutoring pain points across different roles in education organizations.

CEO/Founder

Key Challenges

  • Scaling tutoring capacity without compromising quality
  • Finding qualified tutors across different subjects/time zones
  • Managing operational overhead of tutoring programs
CAO/Dean

Key Challenges

  • Ensuring consistent teaching quality across all sessions
  • Maintaining curriculum alignment and standards
  • Tracking student progress and learning outcomes
COO

Key Challenges

  • Complex scheduling and resource allocation
  • Managing tutor performance and replacements
  • 24/7 coverage requirements

Our tutoring support process

From recruitment to delivery - a comprehensive approach to scaling your tutoring operations.

1

Discovery & Planning

Assess your tutoring needs, subject areas, student demographics, and quality requirements.

2

Tutor Recruitment

Source and screen qualified tutors from our 180k+ network based on your specific criteria.

3

Training & Onboarding

Comprehensive training on your curriculum, teaching methods, and quality standards.

4

Launch & Monitor

Begin tutoring sessions with real-time monitoring, quality assurance, and performance tracking.

5

Optimize & Scale

Continuous improvement based on data insights and feedback, with seamless scaling.

Service level agreements

Transparent, measurable commitments that ensure consistent quality and performance.

Session Quality Score
≥4.5/5.0
Tutor Attendance Rate
≥98%
Session Start Time
≤2 minutes delay
Issue Resolution
≤4 hours
Tutor Replacement
≤24 hours

Technology & tools

Seamless integration with your existing platforms and comprehensive tutoring infrastructure.

Zoom, Teams, or custom platform integration
Learning Management System (LMS) connectivity
Scheduling and calendar management
Progress tracking and reporting dashboards
Quality monitoring and recording systems
Parent/student communication portals

What our tutoring clients say

Real feedback from education organizations using our tutoring support services.

Client Testimonial
"NCR helped deliver tutorial support to 55,000+ students and families. They met an expedited three-month timeline, integrated seamlessly with our team, and tutors consistently demonstrated best-in-class service. Highest recommendation. - Cory Parks, McGraw-Hill Education"
CP
Cory Parks
Director of Support Services
McGraw-Hill Education
Client Testimonial
"We've had a successful partnership with NCR for several years. The team is hardworking, committed, and flexible-tailored to our changing needs as demand accelerated. Strongly recommended. - Tom Hooper, CEO, Third Space Learning"
TH
Tom Hooper
CEO
Third Space Learning
Client Testimonial
"I've known Amit for years. NCR is run with honesty and integrity, delivers what it promises, and responds quickly when help is needed. We continue to work together and I highly recommend them. - Simon Barnes, TLC LIVE"
SB
Simon Barnes
CEO & Founder
TLC LIVE
Video testimonial from Tom Hooper
Video
Video Testimonial

Tom Hooper shares their experience

Tom Hooper
Founder & CEO
Third Space Learning
Video testimonial from Ian Adam
Video
Video Testimonial

Ian Adam shares their experience

Ian Adam
Founder
NexGen Education

Frequently asked questions

Get answers to common questions about our tutoring support services.

Ready to scale your tutoring operations?

Start with a 3-month pilot and see how our tutoring support can transform your student outcomes.