Privacy Policy

Introduction

NCR Eduservices ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our education services.

This policy applies to all users of our website and services, including educational institutions, students, educators, and other stakeholders in the education ecosystem.

Information We Collect

Personal Information

• Contact details (name, email address, phone number)
• Professional information (job title, company, institution)
• Educational requirements and service preferences
• Communication records and support interactions
• Billing and payment information (when applicable)

Automatically Collected Information

• Website usage data and analytics (anonymized)
• Technical information (IP address, browser type, device information)
• Cookies and similar tracking technologies
• Log files and server data

How We Use Your Information

• Service Delivery: Provide and improve our education services
• Communication: Respond to inquiries and provide customer support
• Marketing: Send relevant educational resources and service updates (with consent)
• Analytics: Analyze website usage to improve user experience
• Compliance: Meet legal obligations and regulatory requirements
• Security: Protect against fraud and unauthorized access

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist in service delivery
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given explicit consent for sharing

Data Security

We implement comprehensive security measures to protect your personal information:

• ISO 27001:2013 Certification: International standard for information security management
• Encryption: All data transmission and storage is encrypted
• Access Controls: Strict access controls and employee authentication
• Regular Audits: Ongoing security assessments and penetration testing
• Incident Response: Comprehensive breach response and notification procedures

International Data Transfers

As a global education services provider operating across 16+ countries, we may transfer your personal information internationally. We ensure all transfers comply with applicable data protection laws through:

• Adequacy decisions and standard contractual clauses
• Binding corporate rules and certification schemes
• Explicit consent where required by law
• Appropriate safeguards and security measures

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing
• Withdrawal: Withdraw consent at any time

Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze website usage:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage patterns
• Marketing Cookies: Enable personalized content and advertising
• Preference Cookies: Remember your settings and preferences

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.